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Constituent Services

Helping governments more efficiently respond to constituents and their needs

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84.5 million

messages logged to and from constituents


new cases created to resolve constituent concerns

258 million

newsletters sent to constituents

How Our Products Help You

Solve problems and foster relationships with your electorate.

  • Prioritize proactive communication with tools that cut time spent responding to emails and make it easy to send newsletters.

  • Resolve constituent issues with a casework manager built for multi-way communications.

  • Build your online presence with custom-made logos and websites.

Get objective coverage and analysis of news from Capitol Hill.

  • Never miss a legislative development thanks to automated alerts.

  • Prepare for the week ahead with exclusive analysis of key legislation, amendments, and agendas.

  • Understand the full picture with comprehensive policy documents and coverage of congressional events.

Capabilities & Features


Slash sorting and reply time with built-in AI that thematically groups mail and suggests templates for responses.

Newsletters, Surveys, & Bulk Outreach Tools

Simplify communications with a drag-and-drop editor, audience targeting tools, mobile-ready templates, and SMS broadcasting capabilities.

Web Services

Build a custom website and easily publish news and press releases.


Access transcripts of member remarks directly in Fireside within an hour and easily keep track of what’s been said.


Manage casework with exacting efficiency with tools for filtering cases, tracking message threads, and setting reminders.

Virtual Town Halls

Engage and gather feedback from constituents with moderated conversations accessible via any device — traditional or mobile.

Empowering Representatives at All Levels of Government

Join the hundreds of government officials who trust Fireside.
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