Our Social and People Impacts
FiscalNote's co-founders created our corporate values before they even developed the company's first business plan. For Tim, Gerald, and Jonathan – each of whom is Asian American in heritage – it was imperative that Fiscalnote embodied inclusive principles from day one. With this in mind, they focused on developing a work environment anchored by a sense of community and belonging. In 2021, Chairman, CEO & Co-founder Tim Hwang pledged to advance diversity and inclusion in the workplace through the CEO Action for Diversity & Inclusion™. By signing on, FiscalNote has pledged to take action in cultivating a workplace where diverse perspectives and experiences are welcomed, respected, and celebrated – and where employees feel encouraged to prioritize and discuss diversity and inclusion.
In 2021, 65% of our team members regularly participated in “Diversity, Equity, Inclusion, Belonging and Accessibility (DEIBA)” programs and initiatives and over 10% of our team members volunteered their time in formal roles as Inclusion Ambassadors and DEIBA Taskforce Members to coordinate our efforts in ways that reflect values and ideas important to those who are part of our FiscalNote family.
Our efforts are led by an SVP of People & DEIBA and the Director, Corporate Communications, CSR & DEIBA in partnership with the DEIBA Committee - which includes representatives from various ethnicities, races, genders, disabilities, sexual orientations, religions, departments, and geographies. Across all of FiscalNote’s People programs, a DEIBA lens and continuous evaluation of inclusion contribute to our ability to attract new talent, strengthen employee engagement and experience, and promote our values.
Our senior leaders actively sponsor and participate in these efforts, and team members engaged in over 54 DEIBA programs and events in 2021 alone with over 2,000 total experiences with DEIBA and learning & development – while growing our team member base by 59%, handling ten acquisitions and preparing to take the company public – demonstrating the level of importance we place on our values and inclusion.
These efforts and experiences are centered around FiscalNote’s three strategic pillars of DEIBA:
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Operationalizing Equity
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Creating Community
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Learn & Lead
Each strategy’s initiatives are executed in service of our overarching DEIBA mission:
FiscalNote unlocks the potential of policy data to solve the world’s biggest business and social problems.
Our commitment to diversity, equity, inclusion, belonging, and accessibility similarly unlocks the potential of team members to create an atmosphere where they are invited to bring their “whole self” to work, feel empowered and valued, find meaning in their work, and flourish professionally.
Operationalizing Equity
Operationalizing equity is about how we design for DEIBA in processes, programs, and practices. This includes activities like onboarding, team member policies, reporting, benefits offerings, performance evaluation, compensation and promotions equity, facilities audits, talent management practices, and more accessible job requirements
One of the ways FiscalNote strives to operationalize equity is by providing flexible and accessible benefit offerings for team members. Full-time U.S.-based team members have a variety of benefit programs designed to serve the diverse needs of our population. Some key benefits for our full-time employees include:
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Parents of all genders receive 18 weeks of fully-paid parental leave
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Paid time off (PTO) program allowing team members to attend to personal or family matters as needed, in consultation with their Manager
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Get Ahead days to use for personal, work, or volunteer activities
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Health plans offered for full-time team members in applicable markets
In 2021, FiscalNote also transitioned from a traditional annual performance management rating system to a culture of continuous, reciprocal, and transparent coaching. Check-in surveys for team members helped keep leaders accountable for delivering on our new practices. Responses to our pulse survey reinforced that the more frequently managers talk with their team members about company priorities, individual expectations, and opportunities for career growth, the better team members rate culture, experiences, and sense of appreciation.
Peer Coaching Leadership Cohorts inclusive of more than 157 leaders provided ongoing support and targeted development for this initiative. Incentive-eligible leaders had quarterly professional development or DEIBA goals they must fulfill to earn their bonuses.
Talent Acquisition leveraged diversity sourcing agencies to introduce additional candidates into consideration for our roles, which allows us to easily offer training and development programs that help hiring managers avoid bias in the selection process, write job descriptions, and establish minimum requirements for roles.
These are just some of the ways that FiscalNoters have engaged to operationalize equity in 2021, which have helped us to retain women – when accounting for the increased percentage of non-specified gender – and minorities, and increase our diversity in hiring.
By leveraging this data, as well as succession planning goals and strategy, we set talent expectations for 2022 as part of our inaugural Workforce Planning effort. The objective was to identify 2022 workforce and talent-related needs and have leaders utilize that information as requirements for team member and budget planning conversations, so internal mobility, training, succession plans, and diversity development and hiring are front and center in the planning process and aligned to capabilities for success.
Creating Community
Creating community is about how we invite and welcome team members to the FN Family, whether they are new hires or team members from acquired companies. This might include a facilitated exploration of values in practice, internal communications, personal stories, celebrating positive behaviors, providing safe spaces for honest dialogue, convening to discuss social issues, peer support, mentoring, and other forums to explore commonalities and unique characteristics. FiscalNote is committed to creating community – inside and out.
In 2021, FiscalNoters participated in more than 2,000 company-sponsored team member experiences designed to connect team members with common interests and to share diverse perspectives. These events ranged from open hack-a-thon sessions to a “Day of Understanding” packed with workshops for team members to attend, to fireside chats with clients about social justice and challenges facing underserved communities, veterans, and those with disabilities. Our Gender & Life series was sponsored by numerous organizational leaders to tackle topics like work-life integration, overcoming gender stereotypes in tech, and advocating for our team members’ career interests.
Sometimes creating community is rooted in clarifying the guardrails and standards for day-to-day operations and team member interactions. All FiscalNote team members participated in required compliance training in the last quarter of 2021, with assigned training in ethical workplace behaviors, data privacy, cyber security, and harassment and discrimination prevention, and new hires are assigned these trainings upon onboarding. We also launched our ethical workplace training and an anonymous ethics and whistleblower hotline and website to reinforce our commitment to an ethical and equitable workplace.
Externally, our social responsibility programs are making a positive impact in our local communities. We host a yearly day of service, Wendy’s Day, in memory of our colleague, Wendy Martinez. FiscalNote team members partner with local organizations such as Friendicoes of India, Greater Baton Rouge Foodbank, D.C. Central Kitchen, and Food Bank for New York City, to participate in a day of service. FiscalNote also partners with organizations such as Girls on the Run, Latinas in Tech, and Women Who Code, hosting organizational meetings at our D.C. headquarters. Our People team members also adopt a local school and offer resume and career development services to high school students in the D.C. area.
We also seek opportunities to share our lessons learned and best practices in speaking engagements and podcasts such as the DEI Summit for Women in Government Relations, Ragan’s DEI Conference, All Voices Podcasts, and InnovationMinds: At the Edge Podcast.
Learn & Lead
Learn and lead is about how we enroll others in constructive dialogue, self-reflection, and a call to action and allyship. This might include programs, experiences, and discussions for learning with an emphasis on leadership and personal accountability for behavior and reducing bias.
FiscalNote considers leadership and team member development a key component of social responsibility. In 2021, FiscalNote designed and launched an inclusive leadership program focused on empathy, engaged leadership, and social equating. This program was compulsory for leaders, as was our coaching culture practices program. Ensuring managers deliver consistent, constructive feedback, and encouraging self-reflection and allyship for team members throughout the year strengthens our culture.
To address more fundamental management skills development for supervisors, high potentials, and those new to the organization in people manager roles, we also launched Management 101, which helps new leaders understand their roles and responsibilities in the organization, resources available to support them, and behavioral expectations.
We also incorporated programming for team members in customer contact roles to cope with the strain of difficult customer situations and for those whose roles put them on the front lines of potentially traumatic situations of social unrest.
Planning for Our Future
Going forward, we will continue to reinforce our current programs and initiatives with additional investment in internal gigging, workforce planning, and strong employer branding to attract diverse candidates to our organization where our launch of intersectional employee resource and affinity groups will further amplify the unique combinations of every team member in our FiscalNote community.
Business Ethics
FiscalNote’s core values are bolstered by our commitment to ethical business practices, outlined in our Code of Ethical Business Conduct, which is applicable to all of our interactions with employees, customers, business partners, and shareholders.
FiscalNote is committed to the following ethical principles in all its activities:
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Honesty: We will be truthful in all of our endeavors with one another and with our customers, communities, suppliers, and shareholders.
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Integrity: We will say what we mean, deliver what we promise, and stand for what is right.
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Respect: We will treat one another with dignity and fairness, appreciating the diversity of our workforce and the uniqueness of each team member.
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Trust: We will build confidence through teamwork and open communication.
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Responsibility: We will encourage our team members to speak up – without fear of retribution – and report concerns in the workplace, including violations of laws, regulations, and company policies, and to seek clarification and guidance whenever there is doubt.
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Citizenship: We will obey all applicable laws and regulations of all countries and jurisdictions in which we are present and/or do business.
FiscalNote is committed to the ethical treatment of those with whom we do business:
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For our team members: Honesty, just management, fairness, and providing an inclusive and equitable environment supportive of our diverse team, free from discrimination, harassment, and fear of retribution.
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For our customers: Delivering reliable solutions and services on time, at a fair price.
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For our shareholders: Pursuing sound growth and earnings objectives, exercising prudence in the use of assets and resources and providing accurate and complete disclosure regarding FiscalNote’s operations and financial condition as required by law.
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For our vendors and other partners: Fair competition and the sense of responsibility required of a good customer and teammate.
FiscalNote is committed to ethical business practices in its business dealings with third parties. FiscalNote also conducts its business in compliance with all applicable international, national, and local anti-corruption or anti-bribery laws and regulations in places where it operates. Accordingly, FiscalNote does not tolerate bribery in its dealings involving public officials or private commercial transactions, or illegal business practices of any kind. FiscalNoters are expected to always act with integrity and ethics, in a manner that creates value for our customers and partners and helps build relationships based on trust.
All FiscalNote employees, employees of all FiscalNote affiliates, officers, and directors are required to:
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Comply with the Code and with all laws, rules, and regulations applicable to the conduct of our business and the management of our business relationships;
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Be alert to any possible violation of the above, and report them to us as soon as possible;
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Exercise good faith and honesty in reporting possible violations; and,
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Cooperate fully and truthfully with any internal or external investigation of possible violations.
We also expect our contractors and other business partners to both follow the ethical principles set forth in the Code, as well as applicable laws, rules, and regulations, and to help hold us accountable by reporting matters of potential concern.
Mechanisms for advice and concerns about ethics
Team members are encouraged to report any potential ethical violations to their supervisors, the Legal Department, or anonymously to our interactive, online email or web intake integrity hotline reporting system (“Hotline”), which is available in all countries and available at all hours. Additionally, in 2021, all team members across the globe were required to participate in a code of conduct training online to ensure that all team members know when to utilize the hotline and are aware of potential ethical violations. Team members are also assigned this training program upon onboarding and it is refreshed periodically thereafter.
Team members and FiscalNote business partners also may use the Hotline to confidentially seek guidance and advice regarding the Code, or to report certain types of workplace misconduct or compliance concerns without fear of retaliation. The Hotline system is provided and managed by an outside, independent company that has no other relationship to FiscalNote. Team members are always encouraged to seek compliance advice from, or to report misconduct to, their supervisor or other contacts within their department, or the People or Legal Departments. The Hotline is an alternative resource for seeking guidance or reporting perceived violations of the Code of Ethical Business Conduct, workplace misconduct, or other compliance concerns.
In keeping with our value of "Find the Truth," FiscalNote will not discharge, demote, suspend, threaten, harass, or discriminate against any team member who contacts the Hotline in good faith to report complaints or misconduct. FiscalNote prohibits retaliation against any individual who, in good faith, reports discrimination, harassment, bullying, violence, or a breach of law or of the Code, or any individual who participates in or otherwise supports, an investigation of such reports. Team members who may be the subject of reports will be informed of any allegations against them, and of their rights, as required and as soon as practicable. If there is a substantial risk of jeopardizing FiscalNote’s ability to effectively investigate the allegations or gather necessary evidence, measures will be implemented before the information is conveyed.
We recognize that FiscalNote must take action to ensure the objectives of the Code are met. We assure team members that:
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Anyone who communicates ethical concerns or reports suspected violations will be treated with respect;
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We will review and address issues that are raised in any complaint or report;
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Any communication from, and the identity of, a reporting individual will be treated confidentially to the greatest extent possible; and
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FiscalNote will not take action against any reporting individual acting in good faith and will protect that individual from retaliation.
Moving Forward: Our Focus in 2022 and Beyond
Many of the efforts which are the subject of our 2021 Sustainability & Social Impact Overview were further enhanced and expanded in 2022, and will be the subject of our next update in early 2023.
Some examples of our ongoing sustainability-related initiatives during 2022 include:
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Measuring and reporting on FiscalNote’s 2021 and 2022 Scope 1, 2, and 3 GHG emissions, using our in-house ESG and Climate team’s expertise and analysis
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Publishing our Corporate Social Responsibility (CSR) work for the first time on our corporate website
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Developing and announcing a number of ESG-related products and services to serve our business customers and solidify our marketplace leadership, such as “FiscalNote ESG Solutions” and our “ESG360 Benchmarking and Risk Intelligence Platform”
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Updating our stakeholders on a number of new compliance policies and guidelines which were developed and implemented during 2022, adding to our robust Business Ethics & Governance efforts
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Preparing to issue our Sustainability & Social Impact Overview earlier in the calendar year, expected to be published in the first half of 2023