WASHINGTON, DC – February 4, 2021 – FiscalNote, a global technology company that provides software and political intelligence, was presented with a Gold Stevie® Award in the Sales or Customer Service Solutions Technology Partner of the Year category. In addition, FiscalNote was recognized with a Silver Stevie® award in the category of “Most Valuable Response by a Customer Service Team.”
In its 15th annual Stevie Awards for Sales & Customer Service program, FiscalNote’s winning submission titled, “The People Behind the Product” highlights the outstanding customer service support provided by FiscalNote’s Professional Services team during a global health crisis. Launched to provide clients with bespoke research and insights that complement FiscalNote products, the Professional Services team is made up of dedicated consultants that provide clients with tailored watchlists, weekly status updates, bill summaries, intelligence gathering, legislator scorecards, session win-loss reports, and more.
“The sudden impact of the pandemic on the world last year was profound,” said FiscalNote founder and CEO, Tim Hwang, “but it’s in the moments of chaos and confusion that our clients need us most. We’re the ones ready to provide clarity and customized insights, and I’m incredibly proud of the way FiscalNote’s Professional Services team stepped up for our customers and grateful to the Stevie® Awards for this honor.”
As COVID-19 spread, governors and public health officials published hundreds of school and restaurant closures, gathering bans, and stay at home orders. “Everyday, there were whole new sets of requirements and rules,'' said Serra Temizer, FiscalNote’s Director of Professional Services. “The Professional Services team collaborated across the company to simplify and consolidate documents in an easily digestible page so our customers could quickly understand how COVID-19 regulations would impact their organizations.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
Winners will be recognized during a virtual awards ceremony on April 14.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher. “The judges have recognized and rewarded this, and we join them in applauding this year's winners for their continued success. We look forward to recognizing them on April 14.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at StevieAwards.com/Sales.
FiscalNote is a global technology company focused on delivering timely and relevant political and regulatory intelligence in a complex and evolving world. More than 4,000 clients worldwide rely on FiscalNote for legislative and regulatory data, policy news & analysis, stakeholder management, collaboration and advocacy tools.
To learn more about FiscalNote and its family of brands, visit fiscalnote.com.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at StevieAwards.com.